We provide as well as receive “feedback” almost every day. Often it doesn’t feel nice to receive feedback as it focuses on something that we didn’t do well in the past. So we avoid it. Marshall Goldsmith proposes using “feedforward” instead. Here the focus is on ideas for the future, not the sins of the past. On the solutions, not the problems.
So how do you feedforward?
1) If someone gives you a feedback, request them for ideas of how to do it better in the future.
2) You only listen and takes notes. You do not judge or make any comments, critiquing or appreciating the suggestions.
3) You thank the other person.
Want to try it out today?