As a leader, what is the one skill you definitely want to demonstrate during these tough times?
My pick would be listening.
Listen with your whole being.
Pay undivided attention.
Do not judge.
Create a sense of safety for the other person.
Confirm/validate their feelings.
Follow your natural curiosity. Ask questions that show interest.
Photo by Priscilla Du Preez on Unsplash
Ramkumar R 